Refund and Cancellation Policy

At www.MCQwale.com ("Website"), we aim to provide quality services and products. If you are not satisfied with your purchase or need to request a cancellation, please review our refund and cancellation policy below.

1. Refund Policy

1.1. Eligibility for Refunds:

• Refunds are applicable only for paid subscriptions, products, or services purchased directly through the Website.
• Refund requests must be submitted within 7 days of the purchase date.
• To qualify for a refund, you must provide proof of purchase and a valid reason for the request.

1.2. Non-Refundable Items:

• Free or trial subscriptions.
• Customized or personalized content.
• Digital products once accessed or downloaded.

1.3. Processing of Refunds:

• Refunds will be processed within 7-10 business days after approval.
• Refunds will be issued to the original payment method used for the purchase.
• Any applicable processing fees may be deducted from the refund amount.

2. Cancellation Policy

2.1. Subscription Cancellations:

• You may cancel your subscription at any time through your account settings or by contacting us at support@mcqwale.com.
• Cancellation requests must be submitted at least 48 hours before the next billing cycle to avoid being charged for the next period.

2.2. One-Time Purchases:

• Orders for one-time purchases cannot be canceled once the transaction is completed, except as required by applicable law.

2.3. Course or Quiz Access:

• If you purchase access to a course or quiz, cancellations are not allowed after access has been granted.

3. Exceptions to Refund and Cancellation

3.1. MCQwale reserves the right to decline refund or cancellation requests that:

• Do not comply with the terms outlined in this policy.
• Are fraudulent or involve misuse of the Website’s services.

3.2. Refunds or cancellations due to technical issues will be addressed on a case-by-case basis. Users are encouraged to report such issues immediately.

4. Contact Information

If you have any questions or need assistance with refunds or cancellations, please contact us at:

Email: support@mcqwale.com
Phone: +91 9409200300

By using www.MCQwale.com, you acknowledge that you have read, understood, and agree to this Refund and Cancellation Policy.